My Dashboard
Flyout Menu
Main Menu

5-Star Customer Service in Your Practice Inspired by The Simple Truths of Service and “Johnny the Bagger”

Course Info

In the “olden” days of dentistry, all you had to do was put your sign out and business lined up at the door.  This is no longer true and has been the case for quite a while. 

In this presentation, Dr. Paris will review the 10 Universal Truths of Service as outlined in the book The Simple Truths of Service by Ken Blanchard and Barbara Glanz. This presentation will not only teach you the 10 universal truths of service but also allow for collaborative brainstorming of ideas to implement in your practice. 

In addition, Dr. Paris will present an extensive list of “professional language verbiage” to use at the office when communicating with patients as well as team members.

What I will learn?

  • List the 10 Simple Truths of Service as outlined in the book The Simple Truths of Service by Blanchard and Glanz.
  • Devise at least three ideas that can be implemented daily at the dental practice.
  • Be familiar with the “professional language verbiage” as well as metaphors that are more appropriate to use at the dental office.

Course Curriculum

5 Star Customer Service

  • Course Video & Handout
    30:56
  • 5 Star Customer Service Quiz

5-Star Customer Service in Your Practice

Original price was: $95.00.Current price is: $59.00.
Add to Cart

Target Audience

  • Dentist
  • Dental Hygienist
  • Dental Auxiliary
  • Front Office
Course Duration: 1h

  • Credits: This continuing education activity is designated for 1 credit
  • AGD PACE Subject Code: 550 Practice Management and Human Relations
  • Program Platform/Mode: On-Demand Lecture Presentation
Dental Education With Inspiration courses are approved by the Academy of General Dentistry.
"Dr. Paris possesses an extraordinary acuity in identifying areas where a practice can truly grow and reasonable, effective ways to make the growth a reality. She has been an invaluable resource for me in my journey as a periodontist and business owner.”
Amy M. K. French, DMD, MSSierra Nevada Periodontics and Implant Surgery
"Dr. Paris has a wide knowledge base. For you LANAPers, she gave a very informative presentation to my referring office’s hygienists on different lasers and their applications. They were impressed that she started as a hygienist and continued on to become a periodontist."
Dean Arashiro D.D.S., MSKahului, Maui, Hawaii
"Fantastic! As a study club director for the Comprehensive Care Study Club in Port Huron, Michigan, I am always looking for talented speakers. Our study club group enjoyed Dr. Paris so much the first time, we brought her back the next year for another presentation. She is knowledgeable, charismatic, and really connects with the audience."
Dr. Jason G. SouyiasPeriodontist, and Director, Comprehensive Care Study Club, Huron, MI
Previous
Next

Dental Education With Inspiration
Nationally Approved PACE Program Provider for FAGD/MAGD credit.
Approval does not imply acceptance by any regulatory authority or AGD endorsement.
10/1/2022 to 9/30/2026
Provider ID# 400508

© 2024 Dental Education With Inspiration, LLC | Privacy | Terms | Cookies | Website by SageMG | Voiceover & Video support by Aboldervoice